Privacy Policy

Who we are

Servyco Limited is the controller of personal information submitted through this website or provided during a repair or service enquiry.

Information we collect

We may collect your name, address, postcode, telephone number, email address, appliance details, repair requirements, booking notes, correspondence and payment confirmation details where applicable.

How we use your data

We use your information to respond to enquiries, arrange repair support, coordinate approved engineers where available, manage appliance repair plans, keep business records, handle complaints and comply with legal obligations.

Lawful basis

Our lawful bases may include contract, legitimate interests, consent where required and legal obligation.

Sharing information

We may share relevant booking or service information with attending engineers, payment providers, administrative service providers and professional advisers where necessary.

Retention

We retain records only for as long as needed for service delivery, accounting, complaints handling, legal compliance and legitimate business record keeping.

Your rights

You may request access, correction, deletion, restriction, objection and portability where applicable. You may also complain to the Information Commissioner’s Office.

Contact

Email [EMAIL TO BE CONFIRMED] or write to Servyco Limited, 20 Wenlock Road, London, N1 7GU, United Kingdom.